WORKDAY CENTRE OF EXCELLENCE

HTS offering best-in-class services for enhancing the Workday lifecycle. We fulfil the most

• Certified Workday consultants
• High customer satisfaction index
• Workday Center of Excellence (CoE)
• World-class Workday consulting experience
• Experience in report & integrations factory model for Workday deployments
• Cross-trained consultants with HR functional experience and product knowledge
• Consultants with deep technical skills in Java, web services, and XML

HTS BEST PRACTICES FOR WORKDAY INTEGRATION

Implementation / Additional roll-outs

1. Multiple prototype sessions with the customer
2. Regular touch base calls with the customer
3. Code Review checklist for integrations, reports, BIRT
4. Project governance
5. Refer to the community for collaboration
6. Detailed cut-over plan
7. Improve user experience through self-service
8. Adoption of innovative solutions
9. Mobile enablement
10. Change management
11. Training and documentation
12. Usage of comprehensive test cases

Integration

1. Selecting the right data source for reports
2. Usage of calculated fields vs XSL
3. Align BPs to integration needs
4. Standardize naming conventions for integrations and reports
5. Involve payroll vendor early in the phases of the project
6. Usage of Hexaware’s integration repository
7. Deciding on Agile or Waterfall model for integration development
8. Usage of Test Case repository

Support and maintenance

1. Post Refresh checklist
2. Usage of security matrix
3. Usage of ticketing tool and tracking SLAs using dash boards from ticketing tool
4. Uptake features from Workday updates
5. Increase self-service adoption
6. Provide permanent fixes
7. Automation of business processes
8. Automation testing
9. Maintaining the Known Error database
10. Integration dashboard for monitoring of failures, with automatic notifications

Data migration

1. Multiple rounds of data conversion
2. Assess data quality
3. Collaborative data mapping activities
4. Convert historical data only as needed
5. Convert only regulatory requirement data
6. Usage of automated data conversion tools

Checklist for go-live

1. Cut-over checklist
2. Migration checklist
3. Code Review checklist

Managing risks

1. Communicate in advance
2. Establishing project governance
3. Frequent communication between the customer and the project team

HTS WORKDAY CENTER OF EXCELLENCE